WORKSHOP

Bespoke service!

Our workshops are equipped with the latest tools and equipment to ensure your bike is taken care of. From a flat tyre repair to packing a bike to a full tune-up, we can have your bike back and working like new. Estimates are always free and can be given while you wait! Bring the bike in or call with any questions. We aim to provide the best service in the bicycle industry, and we are professional mechanics with years of experience, all of which provide you peace of mind that your bike will be serviced as if it were there our own. Bring your bike into one of our stores or book in using the form below.

All Terrain Cycles Workmanship Guarantee

Our professional mechanics pride themselves in repairing and maintaining your ride to the highest level. Our goal is to ensure that every bike to leave our workshop is operating at its best. All servicing and repairs carried out by our workshops carry a 30-day Workmanship Guarantee. If your bike is not performing as it should within this 30-day period, we will happily assess and rework these issues *. If you are not satisfied with your bike’s performance post-service, please don’t hesitate to contact us promptly to discuss your concerns.

*  All Workmanship Guarantee claims will be promptly assessed by a professional mechanic to ensure there has been no damage or alteration to your product since original service. If it is deemed that your product has incurred damage or been altered/adjusted since original service, we will provide a detailed quote for repair of your product.

All Terrain Cycles Warranty Policy

Any new Bicycle or part purchased from All Terrain Cycles is covered by a manufactures warranty*. All Terrain Cycles will provide free warranty support within the first 12 months of your purchase. This includes any labour or freight charges required to replace or repair your faulty product**. Any warranty claims that fall outside of this 12-month period, or for products/bicycles not purchased from
All Terrain Cycles will incur workshop labour and freight fees***.

*  Please refer to your products specific warranty policy for details of what is covered and for how long.

** Workshop consumables required to complete any replacement/repair will be charged at RRP.
This may include gear cables, chain joiner links, etc.

*** Unless otherwise stated within your specific products warranty policy.